Right response.
Use community crisis response where appropriate, emergency services where immediate danger exists, and clinical pathways through the health system when medical care is required.
Report 16 · A caring city
Make help easier to find, improve crisis response and follow through after the emergency.
Toronto cannot replace Ontario's health system. It can make the local pathway clearer: prevention, community support, 211 and 988 navigation, Toronto Community Crisis Service, emergency response when required, warm handoffs, housing connections and follow-up.
Safety & Care · One connected plan — better everyday life, more human capability, stronger civic capacity, better infrastructure and environmental stewardship all serve the same goal: a better life for people and a healthier future.
See how it connects →The right help at the right timeCRISIS FOLLOW-UP
A resident should not have to understand the system before the system helps them.
The City can improve how municipal and community services connect, publish a clear resource ladder, strengthen crisis-routing and handoff standards, and keep provincial clinical-capacity gaps visible in negotiations with Ontario.
Warm handoffs, not dead ends.
Connect people to housing, youth and family supports, substance-use services, community care and other practical needs that often determine whether a crisis repeats.
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Help build Toronto That Works.
A serious citywide campaign needs people, resources and neighbourhood support to reach voters across Toronto.
Show support where you live and help build visible momentum.
Order a sign →Residents, community leaders, artists and organizations can add their support.
Submit an endorsement →Bring neighbours together and help the campaign listen across Toronto.
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